Trackable free shipping with express courier
Shipping costs are free within Europe.
Orders are processed immediately; the package is handed over to the courier and shipped within one business day.
Delivery occurs within 1-2 days of shipment, and therefore within 2-3 business days of purchase.
Right of Withdrawal
Pursuant to Article 64 et seq. of Legislative Decree No. 206/2005, if the Customer is a consumer (i.e., a natural person who purchases goods for purposes not related to their professional activity, or who does not indicate a VAT number on the order form), they have the right to withdraw from the purchase contract for any reason, without penalty and without prejudice to the provisions set forth below.
Purchases made on the website www.anbernic.games are governed by Italian mail order law. If you make a mistake in your order and receive an unwanted item, you have 14 days from the delivery date to exercise your right of withdrawal, meaning you can return the product. We will promptly accept returns of any item, provided it is in perfect condition, and will refund the full amount (excluding packaging and shipping costs).
Returns should be sent to this address:
DM SOLUZIONI ICT s.r.l.
via Botticelli, 37
65124 Pescara (PE)
ITALY.